HCA Healthcare hiring Scheduler in Austin, Texas, United States | LinkedIn (2024)

DescriptionIntroduction

Do you want to join an organization that invests in you as a(an) Scheduler? At St. David's Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

BenefitsSt. David's Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Scheduler like you to be a part of our team.

Job Summary And QualificationsSchedules patients, exams, procedures across a multi-provider appointment system. Processes patients into and out of the clinic including preparation of medical charts in a manner that provides a public image of caring and professionalism and facilitates patient flow. Maintains patient records in a confidential and organized manner and facilitates general communications for the clinic. Provides needed assistance to ensure OHS operates efficiently and provides high quality services in accordance with the organization’s mission, vision, values, and goals.

• Responsible for processing incoming patients into the clinic system.
• Courteously greets patients; advises them of waiting times and options for waiting and/or appointment availability.
• Uses proper techniques to screen patients regarding method of payment.
• Obtains a signed authorization for treatment from each patient.
• Verifies insurance eligibility promptly and correctly.
• Acquires necessary information to register patients on the computer through use of patient registration form or other means as needed.
• Updates addresses and phone numbers on established patients.
• Selects appropriate clinic procedures from computer database and generates flow sheet and chart documentation.
• Advises Business Office Manager or Clinical Manger immediately of any problems experienced with computer equipment, software, or registration challenges.
• Notifies clinic supervisor of delays in care. Facilitates timely services for OHS customers.
• Responsible for answering incoming phone calls and scheduling procedures / exams.
• Answers the telephone within five rings and handles conversations in a pleasant and caring manner.
• Takes accurate messages for other staff members. Completes clinic message form or transfers calls to the appropriate staff member.
• Answer questions regarding OHS inquiries or customer/patient concerns.
• Books appointments and documents information in appointment record keeping system.
• Responsible for checking out patients treated at OHS.
• Collects appropriate fees after treatment; properly enters codes and charges.
• Keeps accurate and balanced daysheets of patient activity; prepares accurate summary sheets and deposits; reconciles deposits to daysheets. Files summary sheet in office records; forwards deposits to accounting department.
• Completes patient follow-up per physician/ medical staff orders (i.e.; MRI appointments, referrals, etc.)
• Processes discharge paperwork and places medical record in the appropriate place.
• Maintains and assembles patient medical records
• Maintains confidentiality of patient records and information according to legal requirements and OHS standards.
• Accurately prepares new patient charts, retrieves established patient charts, and photocopies charts promptly as needed.
• Pulls and prepares patient charts prior to appointments. (Prior day)
• Promptly files returned charts.
• Files charge sheets, encounter forms, reports, and other papers promptly according to guidelines for organization.
• Handles chart requests and records release requests accurately and in a timely manner.
• Pulls charts for other needs, such as telephone calls, incoming records reports, and gives them to appropriate staff.
• Accurately documents missed/canceled appointments inpatient charts.

St. David’s HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Scheduler opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.